Maverick Telecommunication

Return Policy

Refund & Cancellation Policy For Payment Through Razorpay

 

 

1. General Policy

We strive to provide high-quality software services and customer satisfaction. If you are not entirely satisfied with your purchase, we are here to help.

2. Subscription Refunds

  • Monthly Subscriptions: We do not offer refunds for our monthly subscriptions.

  • Annual Subscriptions: You may be entitled to a partial refund if you cancel an annual subscription within 30 days of the renewal date. This applies to self-service subscriptions only.

3. Eligibility for Refunds

To be eligible for a partial refund for an annual subscription:

  • The request must be made within 30 days of the renewal date.
  • The request must include a detailed reason for the cancellation.

4. How to Request a Refund

To request a refund, please contact our support team at info@mavericktelecommunication.com with the following details:

  • Your account email address along with subscription ID
  • The reason for the refund request
  • Any relevant information or documentation supporting your request

5. Processing Refunds

Once we receive your refund request:

  • We will review the request and notify you of the approval or rejection of your refund within 5 business days.
  • If approved, we will initiate a partial refund to your original method of payment. The refund may take a few days to process, depending on your payment provider’s policies.

6. Non-Refundable Items

The following are not eligible for refunds:

  • Monthly subscriptions
  • Setup or onboarding fees
  • Custom development work or add-ons
  • Any one-time use services

7. Changes to the Refund Policy

We reserve the right to modify or update this refund policy at any time. Changes will be posted on this page, and the date of the latest update will be indicated.

8. Contact Us

If you have any questions about our refund policy, please contact us: